There's much to see here. So, take your time, look around, and decide what best suits your lifestyle. I hope you enjoy my store and don't hesitate to request a virtual consultation.
Think about the person whose hair you are about to purchase. Think about their journey, their life and their sacrifice. The human hair industry has become overly saturated and competitive driving up the demand. People have gone to extreme measures in acquiring hair for buyers. It can be dangerous, unsanitary or sometimes inhumane. Buying human hair should be an investment. It should be cherished and cared for like you would your own. This is not throw away hair. It is for long term use. I ask that you are more conscientious about your purchase and respect those individuals who gave up a piece of themselves so you can have luxurious hair. My motto is to provide you the customer quality service and products with complete transparency at all times.
Payment are always 100% upfront. All major credit cards are accepted. As soon as you place an order online your credit card will be charged. Please review your order, items and shipping information carefully. Once submitted, your order and payment will be processed. If there are any errors or changes to your order please notify us immediately, we may be able to adjust your order. If we are unable to make the adjustment(s) we will need to cancel your order. Depending on your financial institution, please allow 3 to 5 business days for funds to become available again after cancellation.
Credit Card Fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. We have special payment processes in place to protect our clients against fraudulent transactions.
Kinski Organic Hair does not accept cash, checks or money orders for online purchases.
Please note that due to COVID-19 guidelines, processing times may be impacted. Our shipping hours are Monday through Friday from 9:00 AM to 3:30 PM EST. Orders that have not received approval from our payment processing company by 3:30 PM EST, will not go out the same day. Orders placed over the weekend will be shipped on the following business day. Once shipped, orders arrive within the time frame selected during order placement. Please note, at times UPS may experience shipping delays due to weather, in transit issues, etc. We will not reimburse shipping cost for delays caused by UPS, it is beyond our control. PLEASE NOTE: Shipping hours end at 2:30pm on Fridays from Memorial Day until Labor Day.
We reserve the right at any time after receipt of your order to accept or decline your order or any portion thereof after your receipt of order confirmation.
If any product is out of stock, unavailable or if we are just simply unable to fulfill your order, we will contact you immediately to find out if you are interested in receiving a substitution. If a substitution is not acceptable and you wish to terminate the sale we will refund the amount charged to your credit card.
Please note: Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.
At Kinski Organic Hair we maintain an extremely high level of quality assurance. All our hair is prepared and professionally packaged at our factory. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.
At this time we cannot accommodate any online exchanges.
Please return original items for a refund using return instructions provided below. A new purchase can then be placed kinskihair.com
Once your item(s) have been received by our company, please allow 3 to 4 business days for your return to be processed. As soon as we receive confirmation that the item(s) are in resalable condition we will issue you a refund to the original form of payment that was used for purchase. A confirmation email will be sent once your account has been credited.
There is a 30 Calendar Day product defect exchange policy which commences on the date of purchase. Please contact email@example.com to notify us of your issue or concern. Note that perming, coloring, lifting, rinsing, cutting, removing the hair from the weft or otherwise processing the hair VOIDS the Product Replacement Policy.
For your convenience it's always advisable not to wait until the last minute to place your order. If you have a deadline, hair appointment or other engagement it is always wise to order far enough in advance to allow for unanticipated delays. We will give you a delivery estimate when you place your order based on the information we receive from our shipping partner UPS. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust UPS to deliver your package on time. If your package is delayed, we will not offer a reimbursement of shipping charges. If you need additional information, please contact us.
Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL information (address, apt#, etc.) needed to deliver your package. Your order will be shipped via UPS to the address you provide. It is extremely important that you give us the most accurate and complete information possible. If an address correction needs to be made after your shipment has been sent you will be assessed $10 fee UPS charges to make the correction. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.
If a shipment is returned to us due to a bad address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.
If your tracking number shows that your package was delivered but you did not receive it, please check around your home and with neighbors who may have signed for and received your item(s). If you still cannot locate it, please contact us at firstname.lastname@example.org. We will contact UPS right away and initiate a trace for your package and have them start an investigation. We will either send you a replacement or issue a refund for your purchase.
If your package has been delivered and has been damaged resulting in lost product(s), please keep all original packaging and contact us immediately email@example.com. We will contact UPS right away to start an investigation. We will either send you a replacement or issue a refund for your purchase.
Kinski Hair INC, does not accept liability beyond the remedies set forth herein, including any liability for products not being available for, or the provision of services and support. Kinski Hair INC will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, Kinski Hair INC is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, Kinski Hair INC is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.
Copyright © 2018 kinski hair - All Rights Reserved.
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